National Car Rental — Car Rental in Dawson Creek

Reviews of National Car Rental

• Devin

  Added 2015.09.02

  This is the worst rental company to date and fraudulent! The car itself was fine, the lady was horrible, i had my vehicle in at gm getting work done and they gave me a vehicle from national in the mean time, i used my credit card as security which is fine and gm was to cover the bill for the rental... all good! I used the car for the 4 days and returned it on dec 15th... keep 15th in mind, she then proceded to charge my cc the entire bill and gm was charged the same lol. I went to gm and said hey i was charged what gives... national said ooops and told gm that they have refunded my card... i checked for 2 weeks making sure it was not a delayed transaction and so on... it wasnt, so after another week of being told it has been refunded i checked again and nothing.... this whole time waisting my time, effort, looking like a fool and paying interest on a transaction that should have NEVER taken place... finally after telling her i will get a lawyer and so on it was magically refunded the next day January 16th some 32 days after claiming it was refunded! But, i still never got any reimbursement for the interest due this whole time. This lady is going to gouge whatever way she can and try to double up clearly... im afraid of how many people may have happened to already. I want nothing to do with this place ever and hope i can spread the word... even if its offered to you be extremely weary! Id give a negative if i could
• Jack

  Added 2015.07.07

  Beware. No walk around because they have "no manpower" then they'll charge you 1,000 dollars and hang up on you. Avoid at all costs.
• Diego

  Added 2015.05.20

  Worst of of the worst place on the surface of the earth to rent a car. I rented a car the night before and it was approved. I showed up the next morning to pick it up, she was not at the office. She showed up half an hour late just to let me know that they were no cars available. I waited in that airport for 6 hours before they were a car available. I had to call her from home to let her know they was a car available. She came to the airport with her first class disgusted attitude and rented me the worst car imaginable.
• Elizabeth

  Added 2015.03.14

  I would give this agency no stars if that was an option. I was discussing renting a vehicle for two weeks with the agent when her phone rang. She took the call and instead of asking the caller to either hold or call later, she proceeded to discuss the rental of a vehicle for that caller, leaving me standing . She carried on with the conversation and was still talking when I left..after five minutes. This is unacceptable .Obviously I will not try to rent from this company in future, nor will I recommend the company.
• Nicholas

  Added 2013.10.03

  Stay away people. You are better off hitch hiking.
• Christian

  Added 2013.09.01

  The car's windshield was so badly cracked you can barely see through it. They were scratches and dents all over it. I had to get to Grand Prairie real bad so I had no other choices. I told her I was going to Grand Prairie and she did not mention anything about drop off fees. When the bill came it was something like $700
• Devin

  Added 2013.07.10

  Worst customer service ever. She has absolutely zero phone etiquette, she would rather complain about how cold it is and what else she has to do than do the walk around of the vehicle. Couldn't be bothered to actually meet up for the drop off. 0% professionalism. Do not go here!!!